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FAQ - frequently asked questions

The most important answers to your questions

If you have any further questions, please contact us using the contact form below.

Shipping Cost

Delivery within Germany is free of charge for orders over €100.
If the order value within Germany is less than €100, the shipping costs will be charged at €4.95 per order.

Shipping costs within the EU and to non-EU countries are calculated individually by country. The costs incurred will be displayed during the ordering process.

If the delivery is made to a non-EU country, additional customs duties, taxes or fees may have to be paid by the customer, but not to the provider, but to the customs or tax authorities responsible there.

The customer is advised to ask the customs or tax authorities for details before placing the order.

Delivery

If the delivery is made to a non-EU country, additional customs duties, taxes or fees may have to be paid by the customer, but not to the supplier, but to the customs or tax authorities responsible there.

The customer is advised to ask the customs or tax authorities for details before placing the order.

Online Shop

The WEBER Verpackungen online store only delivers to customers who can provide a delivery address in one of the following countries: Germany, within the European Union and the European Economic Area plus Switzerland, UK and Norway.

Specifically, these are the following countries:
Germany, Austria, Switzerland, Belgium, Denmark, Luxembourg, Netherlands, Czech Republic, Bulgaria, Finland, Hungary, Italy, Lithuania, Poland, Romania, Sweden, Croatia (Hrvatska), Estonia, Greece, Ireland, Latvia, Portugal, Slovak Republic, Slovenia, Spain, Liechtenstein, San Marino, United Kingdom, Norway

The import and customs formalities as well as the resulting costs (e.g. for Switzerland and the UK) must be borne by the buyer.

Since we exclusively supply corporate customers, all prices displayed in the online store are net prices and do not include the applicable statutory sales tax.

You can order our articles in our online store if you have a registered business and prove this with a VAT ID number, which you provide when creating the customer account.

Unfortunately, we do not sell to end consumers.

Currently we offer in our online store the payment by PayPal, credit card (PayPal) or direct debit / prepayment (PayPal).

Payment by credit card or direct debit / prepayment is a service of PayPal. You do not need to create your own PayPal account for this.

Products

Individualization of the packaging we offer with your own logo or dimensions can be implemented at any time. When designing according to your specifications, (almost) anything is possible.
Please get in touch with us - via the contact form below. We will be happy to advise you!

The price of a packaging is always individual. The dimensions of the packaging, the individual printing, the desired type of paper and the required number of pieces are taken into account. Therefore, a blanket statement about the prices is unfortunately not possible.

Just send us your ideas - we will be happy to advise you on the implementation of your packaging idea! Prices and minimum quantities are available on request. A phone call or an e-mail is sufficient. Simply use our contact form below.

All products from WEBER Verpackungen can be individualized according to your ideas. Whether size, layout or color, (almost) anything is possible when designing according to your specifications.

To do this, you can send us your request by phone or by mail using our contact form below. We will get in touch with you immediately and will be happy to advise you!

Contact

If you have any further questions, we look forward to hearing from you. A phone call or an e-mail is sufficient.

T +49 2377 80 99-0
F +49 2377 80 99-20
info@die-tuetenmacher.de

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